{"id":138,"date":"2024-12-11T11:43:53","date_gmt":"2024-12-11T04:43:53","guid":{"rendered":"https:\/\/www.enthsupport.com\/?page_id=138"},"modified":"2025-01-09T21:36:00","modified_gmt":"2025-01-09T14:36:00","slug":"fortinet","status":"publish","type":"page","link":"https:\/\/www.enthsupport.com\/?page_id=138","title":{"rendered":"Fortinet"},"content":{"rendered":"\n<p class=\"has-x-large-font-size\"><strong>Fortinet Support Request Form<\/strong><\/p>\n\n\n<style id=\"wpforms-css-vars-root\">\n\t\t\t\t:root {\n\t\t\t\t\t--wpforms-field-border-radius: 3px;\n--wpforms-field-border-style: solid;\n--wpforms-field-border-size: 1px;\n--wpforms-field-background-color: #ffffff;\n--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );\n--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );\n--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );\n--wpforms-field-menu-color: #ffffff;\n--wpforms-label-color: rgba( 0, 0, 0, 0.85 );\n--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );\n--wpforms-label-error-color: #d63637;\n--wpforms-button-border-radius: 3px;\n--wpforms-button-border-style: none;\n--wpforms-button-border-size: 1px;\n--wpforms-button-background-color: #066aab;\n--wpforms-button-border-color: #066aab;\n--wpforms-button-text-color: #ffffff;\n--wpforms-page-break-color: #066aab;\n--wpforms-background-image: none;\n--wpforms-background-position: center center;\n--wpforms-background-repeat: no-repeat;\n--wpforms-background-size: cover;\n--wpforms-background-width: 100px;\n--wpforms-background-height: 100px;\n--wpforms-background-color: rgba( 0, 0, 0, 0 );\n--wpforms-background-url: none;\n--wpforms-container-padding: 0px;\n--wpforms-container-border-style: none;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-color: #000000;\n--wpforms-container-border-radius: 3px;\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\n\t\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-58c98405-ed00-4a63-85db-46f87c58c466 wpforms-render-modern\" id=\"wpforms-131\"><form id=\"wpforms-form-131\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"131\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F138\" data-token=\"d7164b6a21e09c4d49f49a032084fd12\" data-token-time=\"1778071277\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-131-field_18-container\" class=\"wpforms-field wpforms-field-radio\" data-field-id=\"18\"><fieldset><legend class=\"wpforms-field-label\">Priority <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-131-field_18\" class=\"wpforms-field-required\"><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-131-field_18_4\" name=\"wpforms[fields][18]\" value=\"Critical\" aria-errormessage=\"wpforms-131-field_18_4-error\" aria-describedby=\"wpforms-131-field_18-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-131-field_18_4\">Critical<\/label><\/li><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-131-field_18_1\" name=\"wpforms[fields][18]\" value=\"High\" aria-errormessage=\"wpforms-131-field_18_1-error\" aria-describedby=\"wpforms-131-field_18-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-131-field_18_1\">High<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-131-field_18_2\" name=\"wpforms[fields][18]\" value=\"Medium\" aria-errormessage=\"wpforms-131-field_18_2-error\" aria-describedby=\"wpforms-131-field_18-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-131-field_18_2\">Medium<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-131-field_18_3\" name=\"wpforms[fields][18]\" value=\"Low\" aria-errormessage=\"wpforms-131-field_18_3-error\" aria-describedby=\"wpforms-131-field_18-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-131-field_18_3\">Low<\/label><\/li><\/ul><div id=\"wpforms-131-field_18-description\" class=\"wpforms-field-description\">Case priority guideline:<br>\r\n&#8211; <b>Critical<\/b> : Network, major business application down critical impact to business operation. <br>\r\n&#8211; <b>High<\/b> : Service is not down but network or a main business application is severely degraded.<br>\r\n&#8211; <b>Medium<\/b> : Network functionality noticeably impaired but most business operations continue.<br>\r\n&#8211; <b>Low<\/b> : Network functionality loosely impaired, End User requires information or assistance.<\/div><\/fieldset><\/div><div id=\"wpforms-131-field_4-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_4\">Enduser Comnay Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-131-field_4-error\" required><\/div><div id=\"wpforms-131-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_7\">Partner\/SI Company Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_7\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][7]\" aria-errormessage=\"wpforms-131-field_7-error\" required><\/div><div id=\"wpforms-131-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_11\">Product <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-131-field_11\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][11]\" required=\"required\"><option value=\"Fortinet\" >Fortinet<\/option><\/select><\/div><div id=\"wpforms-131-field_14-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_14\">Product&#039;s Solution <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_14\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][14]\" aria-errormessage=\"wpforms-131-field_14-error\" aria-describedby=\"wpforms-131-field_14-description\" required><div id=\"wpforms-131-field_14-description\" class=\"wpforms-field-description\">eg: NGFW, FortiAnalyzer, WAF, Proxy etc.<\/div><\/div><div id=\"wpforms-131-field_16-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"16\"><fieldset><legend class=\"wpforms-field-label\">Requester&#039;s Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-131-field_16\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][16][first]\" aria-errormessage=\"wpforms-131-field_16-error\" aria-describedby=\"wpforms-131-field_16-description\" required><label for=\"wpforms-131-field_16\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-131-field_16-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][16][last]\" aria-errormessage=\"wpforms-131-field_16-last-error\" aria-describedby=\"wpforms-131-field_16-description\" required><label for=\"wpforms-131-field_16-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><div id=\"wpforms-131-field_16-description\" class=\"wpforms-field-description\">\u0e42\u0e1b\u0e23\u0e14\u0e23\u0e30\u0e1a\u0e38\u0e0a\u0e37\u0e48\u0e2d-\u0e2a\u0e01\u0e38\u0e25\u0e1c\u0e39\u0e49\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d<\/div><\/fieldset><\/div><div id=\"wpforms-131-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_2\">Requester&#039;s Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-131-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-131-field_2-error\" aria-describedby=\"wpforms-131-field_2-description\" required><div id=\"wpforms-131-field_2-description\" class=\"wpforms-field-description\">\u0e42\u0e1b\u0e23\u0e14\u0e23\u0e30\u0e1a\u0e38 Email \u0e1c\u0e39\u0e49\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d<\/div><\/div><div id=\"wpforms-131-field_15-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_15\">Requester&#039;s Phone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_15\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][15]\" aria-errormessage=\"wpforms-131-field_15-error\" aria-describedby=\"wpforms-131-field_15-description\" required><div id=\"wpforms-131-field_15-description\" class=\"wpforms-field-description\">\u0e42\u0e1b\u0e23\u0e14\u0e23\u0e30\u0e1a\u0e38\u0e40\u0e1a\u0e2d\u0e23\u0e4c\u0e42\u0e17\u0e23\u0e28\u0e31\u0e1e\u0e17\u0e4c\u0e1c\u0e39\u0e49\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d<\/div><\/div><div id=\"wpforms-131-field_19-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"19\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_19\">Serial No. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_19\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][19]\" aria-errormessage=\"wpforms-131-field_19-error\" aria-describedby=\"wpforms-131-field_19-description\" required><div id=\"wpforms-131-field_19-description\" class=\"wpforms-field-description\">\u0e42\u0e1b\u0e23\u0e14\u0e23\u0e30\u0e1a\u0e38 Serial Number \u0e2b\u0e23\u0e37\u0e2d Account ID \u0e02\u0e2d\u0e07\u0e1c\u0e25\u0e34\u0e15\u0e20\u0e31\u0e13\u0e11\u0e4c<\/div><\/div><div id=\"wpforms-131-field_20-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"20\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_20\">Firmware Version <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_20\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][20]\" aria-errormessage=\"wpforms-131-field_20-error\" aria-describedby=\"wpforms-131-field_20-description\" required><div id=\"wpforms-131-field_20-description\" class=\"wpforms-field-description\">\u0e42\u0e1b\u0e23\u0e14\u0e23\u0e30\u0e1a\u0e38 Firmware version \u0e2b\u0e32\u0e01\u0e40\u0e1b\u0e47\u0e19\u0e23\u0e30\u0e1a\u0e1a cloud \u0e43\u0e2b\u0e49\u0e43\u0e2a\u0e48\u0e40\u0e04\u0e23\u0e37\u0e48\u0e2d\u0e07\u0e2b\u0e21\u0e32\u0e22 &#8211;<\/div><\/div><div id=\"wpforms-131-field_17-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_17\">Case Title <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-131-field_17\" class=\"wpforms-field-large wpforms-field-required wpforms-limit-characters-enabled\" data-form-id=\"131\" data-field-id=\"17\" data-text-limit=\"400\" name=\"wpforms[fields][17]\" aria-errormessage=\"wpforms-131-field_17-error\" maxlength=\"400\" required><\/div><div id=\"wpforms-131-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-131-field_3\">Case Symptom <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-131-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-131-field_3-error\" aria-describedby=\"wpforms-131-field_3-description\" required><\/textarea><div id=\"wpforms-131-field_3-description\" class=\"wpforms-field-description\">Please describe the symptom of problem.\r\n<br><br>\r\n<i>Remark: In case of file to be attached, please send along in case email once engineer picked up the case.<\/i><br><\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"131\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.enthsupport.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F138\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-131\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.enthsupport.com\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"<p>Fortinet Support Request Form<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-138","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=\/wp\/v2\/pages\/138","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=138"}],"version-history":[{"count":5,"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=\/wp\/v2\/pages\/138\/revisions"}],"predecessor-version":[{"id":261,"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=\/wp\/v2\/pages\/138\/revisions\/261"}],"wp:attachment":[{"href":"https:\/\/www.enthsupport.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=138"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}